Got a question about diamonds, fine jewelry or watches? We're here to help.
Q: A guy at another store said he would sell me a diamond at wholesale. Could that be true? How would I know?
A: I don't know about you, but I've never been able to buy a dollar for fifty cents. Other people in the jewelry business can't either. So if some guy says he's selling a diamond to you at wholesale, chances are he's cashing in on your lack of diamond buying experience. Here's a better idea: Do your homework, shop around, and then come to R.F. Moeller Jeweler. After all, this is one of the five most important purchases you'll make in your life. You want to know what you're getting and what you should expect to pay for it. That's the only way to be sure you're buying the best diamond at the best price.
Q: The bigger the diamond, the more it costs. Right?
A: Wrong! Subtle differences in quality can make a dramatic difference in price. With diamonds it is all about the
4 C's and understanding those 4 C's is your ticket to making an intelligent diamond buying decision. Bigger diamonds are harder to come by than smaller ones. But, high quality diamonds are much rarer then low quality diamonds so bigger is not always better.
Q: Why should I buy from a jeweler rather than a diamond broker?
A: Diamond brokers typically do not own their diamond inventories. The highest quality and largest diamonds tend to be sold for cash, discounted from what a broker would pay. So, a broker rarely has access to the most desirable diamonds, many times he gets the leftovers. Conclusion: For the most desirable diamond at the best price you are better off sticking with a reputable jeweler.
Q: What is the difference between white gold and platinum?
A: Gold is a mineral and platinum is a mineral, that is where the similarity ends. Platinum is 90 Ãt ever show a yellowish tinge. White gold is a mixture of yellow gold and nickel, no matter how much alloy you add to the gold it is still gold. Because of its specific gravity platinum is much more durable, so platinum won't wear down like white gold. Platinum is the first choice for many top jewelry designers because of its beauty and durability. Not that we do not appreciate gold, it is beautiful, classic, rich, and a fine jewelry staple.
Q: Do you guarantee your diamonds and fine jewelry?
A: Yes we do. The better question is does our competition guarantee their diamonds and fine jewelry? R.F. Moeller Jeweler guarantees our diamonds and fine jewelry for life from defects in quality and workmanship. We also offer a full value trade-in and trade-up policy on any diamond we sell. If you'd like more information, please click here.
Q: What is R.F. Moeller Jeweler's return policy?
A: We offer a 30-day money-back guarantee on anything you buy, except custom-designed jewelry. If at any time during that 30-day period you change your mind and want to return or exchange your purchase, come on in and we will give you a full cash refund or a store credit.
Q: What if I want to trade up to a bigger diamond?
A: At R. F. Moeller Jeweler we have a 100% lifetime trade-in trade-up guarantee. If at any time you decide you would like to move up to a larger or better Moeller diamond, we'll credit 100% of the value of the one you trade in toward the purchase of any in-stock diamond.
Q: Is it important that I buy a Rolex watch from an authorized Rolex dealer?
A: The most important decision you can make when purchasing a fine watch is to buy that watch from an authorized dealer. Many watch brands including Rolex will not honor the guarantee if the watch comes from an un-authorized dealer. More importantly, if you purchase the watch from an un-authorized dealer you can never be sure of the integrity of the watch.